Draft for the owner's approval — not yet in force. Highlighted text in brackets still needs Launchmate's details or a decision before this page goes live.

Privacy policy

Last updated: [date of approval]

Launchmate builds websites for small Hungarian businesses and runs the parts that keep them working: bookings, orders and messages. This policy explains what we store, why, for how long, who helps us, and what you can ask us to do. We keep it short and we only collect what the service needs.

Who we are

Launchmate is run by [legal name of the company], [registered address], company registration number [cégjegyzékszám], tax number [adószám] ("Launchmate", "we"). For anything about your data, write to [privacy contact email].

Who this policy is for

• Visitors who build a website on Launchmate before signing in.
• Owners who have claimed a site and run it from their owner area.
• Customers of those businesses who book, order or send a message through a site made with Launchmate. For this data the business that owns the site decides what happens to it, and we store it for them (see If you used a business's site).
• Anyone reading launchmate.io.

What we store and why

Company details from the public registry

When you search for your company we send the name you type to the public company directory Céginformáció.hu and show you the matches. When you pick one we copy its public record: name, registration and tax numbers, address, main activity, founding date and last reported headcount. We use it to fill in your website. Legal basis: taking steps you asked for before a contract, and our legitimate interest in giving you a useful first draft.

Your draft and your site

Everything you put into your website: its name, texts, design choices, goals, logo and photos, products and prices, services, staff names, opening hours, forms, and the phone number and email address you choose to show. From your first step in the builder your draft is saved on our servers under an anonymous session, so it is still there if you close the tab. Legal basis: providing the service you asked for (contract).

Your account

When you claim a site you sign in with Google. Google tells us your name, email address, profile picture and a Google account ID. We use them to sign you in, to show who owns a site, and to contact you about your account. We never see your Google password. Legal basis: contract.

Sign-in cookies

We set a cookie that keeps your session (anonymous while you build, then your account). It is needed for the service to work, so we don't ask for consent. We don't use advertising or tracking cookies and we don't run analytics on launchmate.io or on the sites we host. [Update this paragraph if analytics are added later.]

What customers send through sites

Bookings (name, contact details, the service, staff member and time chosen), orders (the items and prices at the time, total, contact details, delivery and payment choice), messages, answers to the business's own forms, and newsletter sign-ups (email address). We store them so the owner can see and handle them in their inbox.

AI features

When an owner uses the AI features in the Studio, the request and the parts of the site it needs are sent to our AI provider, Anthropic, which writes a suggestion and sends it back. Under Anthropic's commercial terms, data sent through its API is not used to train its models. We count how many AI actions each owner uses per day so we can pause AI for the rest of the day if use is far beyond normal (fair use).

Keeping the service safe

Before a draft is created and before a customer's booking, order or message is accepted, Cloudflare Turnstile checks in the background that the request comes from a person, not a bot. We count blocked attempts per site. Our hosting providers keep technical logs (IP address, browser, time, page and errors) for a short time so we can fix problems and stop abuse. Legal basis: our legitimate interest in a secure, working service.

How long we keep it

• Drafts that are never claimed, with their images and the anonymous session, are deleted automatically 30 days after the last visit.
• Your account and sites are kept while you have an account. If you ask us to delete them, we do so within [30 days].
• Bookings, orders and messages are kept while the site exists, unless the owner or the customer asks us to delete them sooner.
• Daily AI usage counts are kept for [90 days].
• Technical logs are kept by our providers for a few days to a few weeks.

Who helps us

We share data only with the providers that run parts of the service for us:

• Convex, Inc. stores our database, runs sign-in and our server code. Data is stored in the European Union (Ireland).
• Cloudflare, Inc. hosts launchmate.io, the app and the sites we build, stores uploaded images, and runs the Turnstile bot check.
• Google, if you sign in with your Google account.
• Anthropic, PBC for the AI features, as described above.
• Céginformáció.hu receives the company names you search for. We don't send it anything about you.

We don't sell personal data and we don't share it for advertising. Some of these providers may process data outside the European Economic Area, for example Anthropic in the United States. Where they do, the transfer is covered by the EU–US Data Privacy Framework or the European Commission's standard contractual clauses. [Confirm with each provider's data processing terms.]

Your rights

You can ask us for a copy of your data, to correct it, to delete it, to limit how we use it, to receive it in a machine-readable form, or object to how we use it. Write to [privacy contact email] and we will answer within a month. If you think we got something wrong, you can also complain to the Hungarian data protection authority, the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH, naih.hu).

If you used a business's site

If you booked, ordered or sent a message through a site made with Launchmate, the business that owns the site is responsible for your data and decides what to do with it. Please contact them first. If you can't reach them, write to us and we'll help.

Children

Launchmate is for businesses. You need to be at least 18 to build or claim a site.

Changes

If we change this policy we will update the date at the top, and tell owners about important changes in their owner area before they take effect.